The issue has been resolved and the system performance has restored to normal.
Posted Jan 11, 2024 - 21:49 EST
Update
We are continuing to monitor for any further issues.
Posted Jan 11, 2024 - 21:40 EST
Monitoring
We made the improvements to the system. We will continue to monitor the situation and report any developments that become available.
Posted Jan 11, 2024 - 19:31 EST
Update
We are continuing to work this issue and we will continue posting updates as they are available.
Posted Jan 11, 2024 - 14:21 EST
Identified
We are currently experiencing an issue in our EU datacenter which is leading to a degradation in scan performance. Customers may experience scans sitting in an "In Progress" state for an extended time. We are actively working to resolve this issue. This issue does not impact customers leveraging our US datacenters.
Posted Jan 11, 2024 - 11:29 EST
This incident affected: Issue Management and Scan Service.